LIFETIME LIMITED WARRANTY
Landstrom's Original Black Hills Gold Creations warrants its products against defects in materials and workmanship.
Modifications performed by any jeweler other than Landstrom's Original Black Hills Gold Creations will void the Landstrom's
warranty. Modifications include, but are not limited to, the refinishing of leaves, the addition of diamonds and other precious
stones, re-sizing of rings, and replacement of clip earrings with posts. Landstrom's does not warrant items added to jewelry; for
example, complimentary gold filled chains, earring backs, bolos, etc.
Visible apparent product abuse shall also void the Landstrom's warranty. Such abuse may be the result of physical destruction
or exposure to damaging chemicals. Prolonged normal wear is not covered under the limited warranty.
Landstrom's reserves the determine if the warranty is valid or void due to the abuse or neglect of the product. Should the
jewelry need repair, please include the jewelry with your name, address, telephone number, and reason for repair. Landstrom's
will send an estimate within 10 working days.
Landstrom's does not warranty physical damage due to normal wear, abuse or exposure to corrosive chemicals. Complimentary chains and vendor parts are not covered under this warranty. Gemstones are also excluded. Check your stone settings regularly to avoid loss or breakage. Unauthorized attempts to repair or modify the product will void the Lifetime Limited Warranty.
TO OBTAIN WARRANTY SERVICE
If your jewelry needs to be repaired, package it appropriately, insure it and send it postage-paid to:
Landstrom's Original Black Hills Gold Creations
405 Canal Street
Rapid City, South Dakota 57701
Include your name, address, phone number and a brief description of the repair needed.
Landstrom's reserves the right to examine returned jewelry to determine the cause of the damage. We will repair or replace any item that we determine has a workmanship or manufacturing defect. An estimate for repair costs will be provided if the repair is not covered by the warranty. No work will be done to your jewelry without your approval. Upon completion of the repair, we will promptly return
Landstrom's may be able to restore your jewelry to its original brilliance for a nominal fee. Call our Customer Service Department at 1-800-770-5000 for more details.
THE FOREGOING WARRANTY AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. LANDSTROM'S MAKES NO OTHER WARRANTY OF ANY KIND WHATEVER, EXPRESS OR IMPLIED.
LIMITATION OF LIABILITY
NEITHER LANDSTROM'S NOR ITS SUPPLIERS SHALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE SALE OR USE OF THIS PRODUCT. LANDSTROM'S ENTIRE LIABILITY SHALL BE LIMITED TO THE LIFETIME LIMITED WARRANTY SET FORTH ABOVE AND ITS REMEDIES OF REPLACEMENT OR REPAIR AT LANDSTROM'S OPTION.